Menu
  • Home
  • Features
  • Demo Wallboard
  • Latest News
  • Contact Us
Home / Email surveys

UKCCF Member Offer: Free Voice of the Customer (VoC) Solution for Three Months!

Working in partnership with the MWS Group, the UKCCF is delighted to open up this free trial to its full UK membership. We worked with MWS on our first VoC...
July 15, 2015 0 0
Features
  • Post Call IVR Surveys
  • Email, Chat & Social Media Surveys
  • Web, Email & SMS Surveys
  • Live VoC Wallboards & Reporting
  • Text Analytics & Sentiment Analysis
  • F2F Surveys & Bespoke Development
Recent Posts
  • How to Automatically send out SMS Surveys to your Voice Customers
  • 4 Ways to Address ‘Agent Control’ in CSAT Surveys
  • Using a Combination of CSAT Metrics and Text Analytics to Measure VoC
  • Monitoring Voice of the Customer (VoC), Across All Contact Channels
  • Capturing Tangible Customer Feedback on Social Media
Talking Points
  • Cherry Picking
  • CSAT Metrics
  • Email surveys
  • Multichannel
  • MWS Group
  • Post-Call IVR Surveys
  • SMS Suveys
  • Social Insight
  • Social Media surveys
  • Uncategorized
  • Voice surveys
  • Web surveys
What’s Trending
Agent Engagement Analytics Cherry Picking Customer Engagement Email surveys Face-to-Face Surveys Free Trial IOS & Android App Measuring Customer Satisfaction Multi-Channel CSAT Multichannel Wallboards MWS Group Natural Language Processing NLP Sentiment Analysis SMS Surveys Social Customer Service Social Media surveys Text Analytics UKCCF VoC Voice of the Customer Voice surveys Web surveys
Phone: 03300 200 499
Email: info@midwaysky.co.uk
London, EC1V 4PW
145-157 St. Johns Street
In A Nutshell

Imagine having the capacity to accurately monitor and measure customer satisfaction and brand perception, simultaneously and in real-time, across every one of your customer touch-points... Wouldn’t that be something?

We thought so too…

What’s Trending
Agent Engagement Cherry Picking Customer Engagement Measuring Customer Satisfaction Multi-Channel CSAT Sentiment Analysis Social Customer Service Text Analytics Voice of the Customer Voice surveys
Latest Tweets
  • @MWS_CSAT Three ways CX professionals are failing to close the loop with customers: ddsk.co/babaegd via @MyCustomer #CX #custserv
  • @MWS_CSAT How to build a model for customer engagement: ddsk.co/babbdci via @MyCustomer #CX #custserv
Recent Posts
How to Automatically send out SMS Surveys to your Voice Customers
November 28, 2016
4 Ways to Address ‘Agent Control’ in CSAT Surveys
October 4, 2016
Using a Combination of CSAT Metrics and Text Analytics to Measure VoC
September 6, 2016
Monitoring Voice of the Customer (VoC), Across All Contact Channels
July 14, 2016
Midway Sky LTD © 2015 All Rights Reserved | Online Affiliates